Consult A Doctor provides unparalleled 24/7/365 cross coverage access to licensed physicians for Phone and Secure Email Medical Consultations, revolutionizing affordable healthcare access. Our supplementary services will lower claims costs by 25% or more, and stabilize increasing premiums by eliminating up to 66% of doctor’s visits. To learn more, view our About Us page.

Immediate access to medical attention can often resolve problems that, if left untreated, could eventually result in hospitalization. Consult A Doctor improves the quality of care by providing convenient, affordable healthcare at anytime, to anyone and from anywhere! In addition to the inherent efficiencies, Consult A Doctor provides 24/7 access to a physician without ever having to leave your home or office. No waiting rooms or for office visits! And, prescriptions, if needed and appropriate are sent to your local pharmacy or shipped to you the next day.

Our programs create healthier employees and lower absenteeism by reducing unnecessary doctor’s office and emergency room visits, allowing members alternatives to visiting their primary care physician for purely informational and other basic reasons. Data shows up to 70% of all doctor visits may be superfluous, costing billions, and can be handled with a Consult A Doctor Telephone or e-Mail Medical Consult.

Consult A Doctor provides you with two ways to enroll. You can either call Member Support at 1-877-DOC-CONSULT and enroll over the phone, or you can click here to enroll online.

Yes. Excluding dependants or secondary members, the primary member/accountholder must be 18 years of age or older. A guardian may conduct a consultation on behalf of an underage dependant as long as they are listed on the account.

Yes. Consult A Doctor accepts all patients regardless of a pre-existing condition! We will never deny quality healthcare to anyone. Additionally, members with pre-existing conditions pay the same monthly membership fee and consult fees as everyone else.

Consult A Doctor allows you to simply pick up a phone and get connected to a licensed Consult A Doctor physician within minutes. Simply pick the phone, dial the toll free number and get connected to a doctor within minutes. The On Call Service should be utilized when you are seeking information on medical conditions, want advice or recommendations for common conditions.

If you need to talk a doctor within 1 hour (guaranteed within 3 hours) for an in-depth, comprehensive consultation, you can request a Priority Tele-Consult. A Consult A Doctor physician will review your Medical Assessment and History Questionnaire prior to the consult, and provide advice, treatment recommendations, including prescription medication when appropriate. You will be required to complete a Medical Assessment and History Questionnaire prior to your consult).

If you are requesting an in-depth, comprehensive consultation at a specific time that is convenient for you, you can request a Tele-Consult By Appointment. A Consult A Doctor physician will review your Medical Assessment and History Questionnaire prior to the consult, and provide advice, treatment recommendations, and prescription medication when appropriate. You will be required to complete a Medical Assessment and History Questionnaire prior to your consult).

As a member you have access to E-Mail Medical Consultations (E-Consults), where you can communicate with a doctor via our secure messaging system. Consult A Doctor’s secure E-Mail Medical Consultation allows you to simply logon to your member account and communicate with a doctor via our secure messaging system. Members can send a secure e-mail to our doctors from the comfort of their own home or office at a time that suits them. No waiting rooms, no receptionists, just a direct line to a friendly doctor.

Yes. Consult A Doctor’s physicians are available 24/7/365.

Consult A Doctor services aid in avoiding unnecessary trips to the doctor or emergency room. In fact, studies have shown that 70% of visits to a doctor's office or emergency room are unnecessary. Consult A Doctor makes the doctor available to talk to you at any time avoiding delays and saving you valuable time and money without sacrificing the quality of care.

As often as you need! There are no restrictions to how often you can contact our physicians.

No. For an emergency please dial 911.

After registering, members can access our physicians either by visiting www.consultadr.com and logging into their account to email a doctor or schedule a consult or simply by calling 877-DOC-CONSULT to be connected to a doctor on call. Our members can speak with a doctor as much as they want! There are no limits on type of consults of frequency of use!

You can reschedule a Tele-Consult By Appointment anytime simply by calling our Member Services at 877-DOC-CONSULT. Your payment will remain in our system as a credit to for a Tele-Consult By Appointment at a future date.

Yes. Our Physicians are only able to prescribe non-controlled substances with the Tele-Consult By Appointment or Priority Services and can electronically submit prescriptions to your local pharmacy or have them shipped directly to you!

A Consult A Doctor physician has the ability (if medically appropriate) to prescribe a wide range of products. These include, but are not limited to, drugs such as antibiotics, antihistamines and maintenance medicines. Our physicians do not prescribe medications regulated by the Drug Enforcement Agency or those that pose a potential for abuse or addiction. And, Consult A Doctor physicians do not prescribe lifestyle drugs.

If the consulting physician determines the treatment plan includes prescription medication, the physician can either send the prescription to your local pharmacy 24/7/365 (subject to the pharmacy hours of operation), or ship them directly to you with your choice of next day, 2-day or 3-day service via our mail order pharmacy. Next day shipments require the Tele-consult be completed prior 3pm.

Our physicians can only prescribe non-controlled medications after a telephone medical consultation (Tele-Consult) and reviewing your medical history and evaluating symptoms, conditions, and allergies. If you wish to have maintenance/long-term medications filled by Consult A Doctor, more than once within a four month period, our physicians will need you to fax your most recent medical records or fill out a medical records release form (MRRF).

We utilize several methods and resources when confirming the certifications of our providers. We hold our providers to the highest standards by putting each prospective provider through a rigorous and comprehensive evaluation process. Our credentialing process includes the National Committee for Quality Assurance, background checks, research any disciplinary actions through the AMA and the Provider’s respective State Board of Medicine.

We use standards that meet national guidelines. We have a recruitment and credentialing department that does nothing but credential and recruit on an ongoing basis. We have very strict guidelines and quality assurance that include a medical director and medical compliance department that review post consultations and have terminated both patients and physicians for not meeting the guidelines and standards set forth.

You can cancel at any time by calling our Member Support at 1-877-DOC-CONSULT or logging into your account online.

No. For health and security reasons, once the package has been opened the mail-order pharmacy is unable to accept returned medications. You may send an un-opened package back to the pharmacy using the designated address on the package label. If the medication was obtained through a local pharmacy, you will need to check the return policy for that particular pharmacy.

Consult A Doctor is an affordable option for individuals and their families, not to mention employers and associations. For roughly the price of a cup of coffee at Starbucks, starting as low as $5.95 per month and even lower for groups! Click here for the pricing and plans page.

Consult A Doctor offers several types of consultations and the fees depend on the member’s plan. Click here for the pricing and plans page.

We accept personal and corporate checks and all major credit cards, AMEX, VISA, MASTERCARD, and DISCOVER.

No. We do not accept insurance at this time. We do, however, provide you with official receipts that can be used for reimbursements from your health insurance or Health Savings Account (HSA).

Yes. Employers and other Groups can join for as low as 10 cents a day for each member. No wonder Consult A Doctor’s Group Membership is a favorite with human resource/benefit managers and other groups who make it a standard part of their employee benefits program.

Our physicians and Member Support Staff is available to answer all of your questions 24 hours a day, 7 days a weeks, 365 days a year simply by calling 877-DOC-CONSULT

Member Support will assist you on any technical question or concerns you may have. Just call 1-877-DOC-CONSULT. Our Member Support staff is qualified to assist you in everything from creating your account to answering any “How-to” questions.